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Showing 14 of 614 academic articles

Innovation and Design in the Age of Artificial Intelligence

Roberto Verganti, Luca Vendraminelli, Marco Iansiti • Journal of Product Innovation Management (2020)

At the heart of any innovation process lies a fundamental practice: the way people create ideas and solve problems. This “decision making” side of innovation is what scholars and practitioners refer to as “design.” Decisions in innovation p...

OPENALEX cc-by DOI: https://doi.org/10.1111/jpim.12523

Artificial Intelligence and Systemic Risk

Jón Danı́elsson, Robert Macrae, Andreas Uthemann • Journal of Banking & Finance (2019)

Artificial intelligence (AI) is rapidly changing how the financial system is operated, taking over core functions for both cost savings and operational efficiency reasons. AI will assist both risk managers and the financial authorities. How...

OPENALEX cc-by DOI: https://doi.org/10.1016/j.jbankfin.2021.106290

How artificial intelligence will change the future of marketing

Thomas H. Davenport, Abhijit Guha, Dhruv Grewal, Timna Breßgott • Journal of the Academy of Marketing Science (2019)

Abstract In the future, artificial intelligence (AI) is likely to substantially change both marketing strategies and customer behaviors. Building from not only extant research but also extensive interactions with practice, the authors propo...

OPENALEX cc-by DOI: https://doi.org/10.1007/s11747-019-00696-0

Emotional Intelligence or Artificial Intelligence?: Emotional Artificial Intelligence

Emine Kambur • Florya Chronicles of Political Economy (2015)

Emotional intelligence and artificial intelligence have become quite popular concepts in the relevant literature in recent years.This article combines these concepts.It examines how emotional intelligence affects artificial intelligence and...

OPENALEX Open Access DOI: https://doi.org/10.17932/iau.fcpe.2015.010/fcpe_v07i2004

Artificial Intelligence

Christina L. McDowell Marinchak, Edward Forrest, Bogdan Hoanca • International Journal of E-Entrepreneurship and Innovation (2018)

As marketers and consumers simultaneously adopt artificial intelligence (AI) services and applications, the dynamic of the process of exchange between the buyer and seller in the marketplace is being fundamentally altered. This article revi...

OPENALEX DOI: https://doi.org/10.4018/ijeei.2018070102

Artificial Intelligence in Advertising

Jan Kietzmann, Jeannette Paschen, Emily Treen • Journal of Advertising Research (2018)

The task of understanding the consumer journey increasingly is complex. Consumers express their needs and wants, attitudes, and values in various forms (through search, comments, blogs, Tweets, “likes,” videos, and conversations) and across...

OPENALEX DOI: https://doi.org/10.2501/jar-2018-035

Consumers and Artificial Intelligence: An Experiential Perspective

Stefano Puntoni, Rebecca Walker Reczek, Markus Giesler, Simona Botti • Journal of Marketing (2020)

Artificial intelligence (AI) helps companies offer important benefits to consumers, such as health monitoring with wearable devices, advice with recommender systems, peace of mind with smart household products, and convenience with voice-ac...

OPENALEX Open Access DOI: https://doi.org/10.1177/0022242920953847

From analytics to artificial intelligence

Thomas H. Davenport • Journal of Business Analytics (2018)

Analytics have been employed by companies for several decades, but now many firms are interested in building their capabilities for artificial intelligence (AI). Many AI systems, however, are based on statistics and other forms of analytics...

OPENALEX Open Access DOI: https://doi.org/10.1080/2573234x.2018.1543535

Managing Artificial Intelligence

Nicholas Berente, Bin Gu, Jan Recker, Radhika Santhanam • MIS Quarterly (2021)

Managing artificial intelligence (AI) marks the dawn of a new age of information technology management. Managing AI involves communicating, leading, coordinating, and controlling an ever-evolving frontier of computational advancements that ...

OPENALEX Open Access DOI: https://doi.org/10.25300/misq/2021/16274

Emotional intelligence or artificial intelligence– an employee perspective

Catherine Prentice, Sérgio Dominique‐Ferreira, Xuequn Wang • Journal of Hospitality Marketing & Management (2019)

Emotional intelligence as personal intelligence and artificial intelligence as a machine intelligence have been popular in the relevant literature over the last two decades. The current study integrates these two concepts and explores how e...

OPENALEX Open Access DOI: https://doi.org/10.1080/19368623.2019.1647124

Artificial Intelligence in Service

Ming‐Hui Huang, Roland T. Rust • Journal of Service Research (2018)

Artificial intelligence (AI) is increasingly reshaping service by performing various tasks, constituting a major source of innovation, yet threatening human jobs. We develop a theory of AI job replacement to address this double-edged impact...

OPENALEX cc-by-nc DOI: https://doi.org/10.1177/1094670517752459

The impact of digitization of the cost accounting system on organizational efficiency and effectiveness in the healthcare sector of the Republic of Serbia

Kristina Spasić, Bojana Novićević Čečević, Ljilja Antić • BizInfo (2024)

The new industrial era has brought new opportunities and chances for the entire business development. Smart machines, artificial intelligence, cloud computing, the Internet of Things, big data are taking over many jobs and roles, thus leavi...

DOAJ Open Access (DOAJ) DOI: 10.5937/bizinfo2402039S