Developer Task Delegation to LLMs and the Trust Factor: A Mixed Methods Study

Overview & Synopsis

With the rise of Large Language Models (LLMs), software developers are presented with a powerful new approach: delegating software development tasks to LLMs. Existing studies have explored task delegation for a subset of tasks and factors. Critically, what tasks developers delegate to LLMs, to what extent, and why they delegate them, is not yet well understood. We explore these questions through 22 interviews and a survey with 160 software practitioners. Developers reported employing four modes of task delegation to LLMs: full delegation, partial delegation, self-delegation, and task avoidance. Drawing on our qualitative findings, we discuss the rationales behind these choices and explore how task difficulty, task risk, developer motivation, and trust appear to be associated with software development task delegation to LLMs. Our statistical analysis reveals that trust is a significant factor associated with task delegation to LLMs. Finally, we share actionable implications for human-AI collaboration in software research, and for software practitioners to make the most of their newly found powers of delegation.