Why Are LLMs Confidently Wrong? Correcting Overconfident Errors via Causal Head Intervention

Overview & Synopsis

Modern large language models (LLMs) often exhibit overconfident errors, assigning high confidence to incorrect predictions and thereby undermining reliability in real-world use. Existing calibration methods typically rely on post-hoc adjustment or retraining, operating at the output level without addressing the underlying causes of miscalibration. We propose CoCHI, (Class-oriented Causal Head Intervention), a framework that improves calibration by identifying and intervening on internal components responsible for distinct confidence behaviours. By analysing predictions through correctness-confidence patterns, CoCHI enables targeted intervention on model internals, reducing overconfident errors while preserving correct predictions. Our approach provides a mechanistic perspective on calibration, linking reliability to identifiable structures within the model rather than treating it as an output-level issue. Experiments across multiple LLMs show consistent improvements in calibration metrics, including Expected Calibration Error, Negative Log-Likelihood, and Brier Score, while maintaining accuracy on five multiple-choice question answering benchmarks. These results suggest that effective calibration requires not only adjusting outputs, but also addressing the underlying causal mechanisms within the model.