Ethics and Internal Justice Services Annual Key Data Report FY2025

Overview & Synopsis

The Ethics and Internal Justice Services Vice Presidency (EIJ) foster a values-based workplace culture and helps staff uphold the World Bank Group’s (WBG) ethical standards. EIJ provides WBG staff with an integrated, empathetic, and efficient approach to resolving workplace conflict, with reliable and user-friendly access to justice based on four guiding principles: (i) clarity: staff have clarity on where to go to have their issues resolved; (ii) speed: staff have their issues resolved quickly; (iii) fairness: staff have confidence that conflict resolution services are fair and just; and (iv) no retaliation: staff do not fear retaliation or reprisal as a result of using EIJ’s services. Notable accomplishments of EIJ in FY25 include: (1) creating a user-friendly service; (2) fostering a culture of decency; and (3) new staff directives.