Home » Authors » Shérazade Gatfaoui, Rola Hussant-Zébian, Delphine Martinenq

Shérazade Gatfaoui, Rola Hussant-Zébian, Delphine Martinenq

Public reference bibliography and cataloged PDF materials authored or published by Shérazade Gatfaoui, Rola Hussant-Zébian, Delphine Martinenq.

Found 1 document(s) Page 1 of 1

Quels processus de construction de la résistance au cours de la relation client/promoteur immobilier ? Une approche qualitative et longitudinale

Year: 2013 • Source: hal.science • Listed PDF

This paper analyzes the conceptions, the mechanisms and the development processes of customer resistance, during the customer/ property developer relationship. A qualitative and longitudinal study was adopted and based o...