Home » Authors » Jarratt, Denise G., Murphy, Tom, Lowry, Diannah

Jarratt, Denise G., Murphy, Tom, Lowry, Diannah

Public reference bibliography and cataloged PDF materials authored or published by Jarratt, Denise G., Murphy, Tom, Lowry, Diannah.

Found 1 document(s) Page 1 of 1

Building Customer Relationships: A Model for Vocational Education and Training Delivery.

Year: 1997 • Source: eric.ed.gov • External Catalog

Review of the theory of relational marketing and interviews with training providers identified a training delivery model that includes elements of trust and commitment, investment by relationship partners, and knowledge ...