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Hartman, David E., Schmidt, Sandra L.

Public reference bibliography and cataloged PDF materials authored or published by Hartman, David E., Schmidt, Sandra L..

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Understanding Student/Alumni Satisfaction from a Consumer's Perspective: The Effects of Institutional Performance and Program Outcomes.

Year: 1995 • Source: eric.ed.gov • External Catalog

Examination of the perceptions of business alumni (n=585) concerning their undergraduate education from a consumer satisfaction perspective found that, if students have poorly formed goals for an aspect of education, the...