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The Effect of Influencer Image Types on Purchase Intention: The Mediating Role of Persuasion Knowledge and the Moderating Role of Parasocial Relationships

Yubing Qu, Jieun Lee • Behavioral Sciences (2026)

Understanding how visual content shapes consumers’ persuasion processes in social media environments has become an important research issue. Drawing primarily on the Persuasion Knowledge Model (PKM) and parasocial relationship (PSR) theory,...

DOAJ Open Access (DOAJ) DOI: 10.3390/bs16081270

Identifying and prioritizing strategies for creating and impacting brand identity using the FCM method

Milad Amraie, Ali Shariatnejad, Nasim Nazari, Yasaman Changaei • رویکرد‌های نوین در مدیریت و بازاریابی (2025)

AbstractThe aim of the present study is to identify and analyze the strategies for creating and consequences of brand identification using the FCM method. The present study is applicable in terms of its purpose, and exploratory in terms of ...

DOAJ Open Access (DOAJ) DOI: 10.22034/jnamm.2025.547949.1156

The Impact of Social Servicescape Factors on Customers’ Satisfaction and Repurchase Intentions in Mid-Range Restaurants in Baltic States

Mangirdas Morkunas, Elzė Rudienė • Journal of Open Innovation: Technology, Market and Complexity (2020)

The present paper studies the importance of social servicescape factors to customer satisfaction in middle-priced restaurant services. This paper fills the existing literature gap on the importance of social servicescape factors onto custom...

DOAJ Open Access (DOAJ) DOI: 10.3390/joitmc6030077

Impact of Electronic Customer Relationship Management on Purchase Intention with mediation role of Customer E-Satisfaction: evidence from Egyptian SMEs

Emad Elhabashy, Mohamed A. Ragheb, Heba Hassan Sadek, Mohamed Abokhasaba • المجلة العربية للإدارة (2024)

The purpose of this research is to empirically investigate the impact of electronic customer relationship management (E-CRM) on purchase Intention with mediation role of Customer E-Satisfaction: evidence from Egyptian SMEs. The methodology ...

DOAJ Open Access (DOAJ) DOI: 10.21608/aja.2024.277492.1610

Understanding the Influence of Personalized Recommendation on Purchase Intentions from a Self-Determination Perspective: Contingent upon Product Categories

Li Zhao, Bing Fu, Sha Bai • Journal of Theoretical and Applied Electronic Commerce Research (2025)

While consumers experience shopping convenience through personalized recommendations, they are increasingly concerned about their consumption behavior being manipulated, leading to psychological resistance towards personalized recommendatio...

DOAJ Open Access (DOAJ) DOI: 10.3390/jtaer20010032

Driving sustainable consumption: how social influence, brand image, and perceived quality shape Thai Gen Z’s purchase intentions

Sarinya L. Suttharattanagul, Nisit Manotungvorapun • Frontiers in Sustainability (2026)

In recent years, sustainability has been receiving attention across various academic disciplines and businesses, particularly in consumer behavior. However, limited studies employ the sociological perspective and brand image to understand h...

DOAJ Open Access (DOAJ) DOI: 10.3389/frsus.2025.1716245

How to promote repurchase intention toward Covid-19 antigen test kits: Evidence from Thai consumers

Long Kim, Thanapa Chouykaew, Siwarit Pongsakornrungsilp, Teerasak Jindabot et al. • Innovative Marketing (2023)

Promoting repurchase intention to existing consumers is a crucial advantage that helps businesses manage sufficient supply for their customers and ensure their business sustainability. Business managers must understand factors that can sign...

DOAJ Open Access (DOAJ) DOI: 10.21511/im.19(1).2023.16

Digital Local Return Services and Purchase Intention in Cross-Border E-Commerce: A Risk–Trust Perspective

Xianfa Shi, Miao Su, Keun-sik Park • Journal of Theoretical and Applied Electronic Commerce Research (2026)

Cross-border e-commerce offers consumers broader product access, yet uncertainty surrounding returns continues to suppress online purchase decisions. This study conceptualizes digital local return services as a digital assurance mechanism i...

DOAJ Open Access (DOAJ) DOI: 10.3390/jtaer21060165