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Identification of Interfunctional Coordination Items Important for Business Performance of SMEs

Zuzana Hübnerová, Eva Tomášková, Josef Bednář • Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis (2020)

This paper provides a deeper analysis of the relationships between interfunctional coordination (IFC) and business performance (BP). IFC is studied in many fields such as marketing, management, logistics, informatics or human resources. The...

DOAJ Open Access (DOAJ) DOI: 10.11118/actaun202068010169

Development and validation of the Customer Engagement Orientation scale: Assessing firms’ customer engagement orientation and its impact on performance

Katarzyna Żyminkowska, Izabela Kowalik, Agnieszka Pleśniak • Entrepreneurial Business and Economics Review (2025)

Objective: The article aims to develop and validate a new scale – Customer Engagement Orientation (CENOR) – to measure a firm’s customer engagement orientation and to provide evidence of its impact on firm performance. Although customer eng...

DOAJ Open Access (DOAJ) DOI: 10.15678/EBER.2025.130302

Network capability, relational capability and Indonesian manufacturing SME performance: an empirical analysis of the mediating role of product innovation

Farida Naili, Nuryakin • Engineering Management in Production and Services (2021)

The relational capability can create networks and build relationships to be an essential part of a company to improve business performance. This study aims to empirically prove the influence of knowledge sharing on product innovation, the e...

DOAJ Open Access (DOAJ) DOI: 10.2478/emj-2021-0003

Corporate governance mechanisms, royal family ownership and corporate performance: evidence in gulf cooperation council (GCC) market

Omar Ikbal Tawfik, Ahnaf Ali Alsmady, Rashidah Abdul Rahman, Maha Faisal Alsayegh • Heliyon (2022)

This research is motivated by the increasing importance of the Gulf Cooperation Council (GCC) economies within the world economy and the lack of research on corporate governance mechanisms in these countries. This study examines the relatio...

DOAJ Open Access (DOAJ) DOI: 10.1016/j.heliyon.2022.e12389

Using ERP Systems to Transform Business Processes: A Case Study at a Precession Engineering Company

C.K.M.Lee, Linda Zhang, P.X.Lee, K.O. Au • International Journal of Engineering Business Management (2009)

Enterprises nowadays strive to keep transforming their business processes in accordance with the fastchanging customer demands so as to survive the intense global competition. In an attempt to provide practitioners with an insight into ERP ...

DOAJ Open Access (DOAJ)

WEB 2.0 AND TOURISM: A REVIEW OF THE LITERATURE

Fabrizio GRITTA, Gerardo BOSCO, Mario CALABRESE • Tourism and Hospitality Management (2026)

Purpose – The tourism sector has undergone profound transformations due to digital technologies. The shift from Web 1.0 to Web 2.0 has created an interactive environment characterized by social networks, intermediary platforms, mobile devic...

DOAJ Open Access (DOAJ) DOI: 10.20867/thm.32.2.9