MainReads

Discover Books. Explore Knowledge.

Home » Academic Articles & Research Papers

Academic Articles & Research Papers

Search and discover peer-reviewed scholarly literature, open-access articles, and research citations across DOAJ, PubMed Central, and OpenAlex.

Reset
Showing 3 of 3 academic articles

Patient and Attendant Satisfaction With Services at Medical College Hospital in Bangladesh: A Cross-Sectional Survey

Amit Bhowmick, Sumaiya Tohfa Afindi, Suchandana Rani • Health Services Insights (2026)

Background Patient satisfaction is a key indicator of healthcare quality, particularly in resource-constrained public health systems. Despite growing evidence on healthcare service quality in Bangladesh, comprehensive assessments incorporat...

DOAJ Open Access (DOAJ) DOI: 10.1177/11786329261477455

Analisis Kualitas Layanan Penyerapan Aspirasi Anggota DPR RI Dengan Pendekatan Quality Function Deployment (QFD)

Rizal Sarifuddin • Jurnal Sistem dan Manajemen Industri (2017)

Public satisfaction can be achieved if the government apparatus directly involved in the service, can understand and appreciate and wish to perform excellent service. This study aims to identify the level of public satisfaction with the per...

DOAJ Open Access (DOAJ) DOI: 10.30656/jsmi.v1i2.473

Differentiating service quality impact between the online and off-line context: an empirical investigation of a corporate travel agency

Ling Fang, Zhen Lu, Linyin Dong • International Hospitality Review (2021)

Purpose – Corporate travel represents a significant source of revenue for the tourism industry. Therefore, the quality of service is essential for maintaining and expanding corporate cliental bases. Despite the importance, the extant litera...

DOAJ Open Access (DOAJ) DOI: 10.1108/IHR-01-2020-0003