Healthcare management
0032-5473
Abstract
My first pessimistic thought on being asked to review this book was that it sounds thick and uninteresting.It is neither.Firstly, it is concise, being both brief and informative, and secondly it is written by people 'doing the job' and largely avoids academic discourse.Thirdly, it is a comprehensive introduction to the major issues impacting upon the NHS.Arranged in a series of mercifully short chapters, it deals admirably with longer standing issues, eg, case mix, coding and contracting and introduces the new and some would say black arts of marketing and being a Clinical Director!If there is a criticism to be levied it is that a short book of 150 pages can only begin to explore how the issues interact and often conflict in an increasingly busy and some-