Reputation and Public Administration

This article examines the application of organizational reputation to public administration. Organizational reputation is defined as a set of beliefs about an organization’s capacities, intentions, history, and mission that are embedded in a network of multiple audiences. The authors assert that the way in which organizational reputations are formed and subsequently cultivated is fundamental to understanding the role of public administration in a democracy. A review of the basic assumptions and empirical work on organizational reputation in the public sector identifies a series of stylized facts that extends our understanding of the functioning of public agencies. In particular, the authors examine the relationship between organizational reputation and bureaucratic autonomy.

# Public Policy and Administration Research # Social Sciences # Public Administration and Governance # Corporate Identity and Reputation # Business, Management and Accounting

Daniel P. Carpenter, George A Krause (2011). "Reputation and Public Administration". Public Administration Review. https://doi.org/10.1111/j.1540-6210.2011.02506.x